Author: shubham

Top 10 Reasons to Choose Dynamics 365 (2021)

Dynamics 365 combines the power of both CRM and ERP solutions and offers everything customers require to run a business or enterprise on one single platform. If you’re still thinking Dynamics 365 lacks something or why choose Microsoft Dynamics 365? Here is everything you need to know. Today, we are going to share the top 10 reasons to choose Dynamics 365.

Improved Operational Efficiency

Microsoft Dynamics 365 CRM greatly improves a business’s efficiency through streamlining complicated business processes. Its resilient workflow enables users to automate strenuous tasks and procedures to enhance overall efficiency. Your workforce can automate and accelerate manual tasks through Dynamics 365 workflows.

Zero to Minimal Code Required for App Development

Your team does not need to be proficient in programming to build applications as they can do it easily with zero to minimal code use in Dynamics 365. The platform offers ultimate point-and-click app development using Power Apps.

Targeted Marketing Campaigns

Targeted marketing campaigns are crucial to drawing the attention of potential customers. Dynamics 365 makes it easy to connect and engage with the target audience through target campaigns. It offers an effective marketing automation tool that eases the creation of targeted campaigns, leads, client lists, and analyzing results.

Highly Customizable

Dynamics 365 users can automate rule-based operations over sales, field service, marketing, and customer support through various modules and built-in tools. It allows you to customize the workflows to meet unique needs for particular use cases that pre-built tools usually can’t. Moreover, it provides a flexible architecture, pricing levels, deployment options to modify the platform as per your team size, budget, and KPIs.

Better Communication

Dynamics 365 enhances communication across departments in an organization to speed up processes and boost productivity. Users can filter data easily to get required information quickly and complete tasks within a short period.

Integrates and Works Smoothly with Microsoft Solutions

Microsoft Dynamics 365 users can extend its capabilities through integration to perform extra tasks without implementing a new tool. One of the benefits of Microsoft Dynamics 365 is its flexibility to work smoothly with third-party Microsoft solutions. Users can integrate the entire office 365 suite, Power BI, and SharePoint with Dynamics 365 to perform multiple operations simultaneously.

Maximum Availability

Microsoft Dynamics 365 operates natively on Azure cloud environment and thus offers 99.9% availability. Microsoft Azure is a service created by Microsoft for application building, testing, and deployment through data centers spread across the globe. Businesses can implement Dynamics 365 to ensure uninterrupted services and serve the customer well regardless of their locations.

Improved Customer Service Experience

Users can collect vast amounts of relevant customer information painlessly through Dynamics 365. It analyzes how customers interact with brands, their communities, and much more. Overall, it provides all relevant information about customers that helps your executives understand their needs and suggest the best possible solutions.

Well Ordered Updates

Microsoft Dynamics 365 gets frequent and on-time updates extending its features and capabilities. Microsoft invests enormous amounts of resources in the research and development for Dynamics 365 and releases continuous updates.

Competitive Pricing

Dynamics 365 comes with powerful modules and features to serve each of your business needs. Despite that, Dynamics 365 is comparably low-priced compared to its alternative as users can choose the most suitable solutions and pay only for them. You can choose to pay per user, per month, for selected modules, and no need to pay for utilities that aren’t useful for your organization.

Conclusion

Overall, Microsoft Dynamics is an ideal solution to migrate to, if you want to maximize your business capabilities and ensure success. MoreYeahs can help interested businesses and enterprises adopt Dynamics 365 within a short period and in a cost-effective manner. We are a Microsoft Silver Partner company and a team of certified developers and consultants helping businesses pick the best Microsoft solution and achieve business goals. Reach out to us for professional dynamics 365 consulting services now.

December 8, 2021
White Hat SEO Techniques – A Definitive Guide
What is White Hat SEO?

White Hat SEO or Best Practice SEO is referred as the legal and ethical methods to rank a website’s visibility on each and every search engine. This process helps in working according to the Google Algorithm so that our ranking would never be hampered.

If any crawler runs for any spam linking, copied content or over stuffing related SEO standards, we will not get panelized. Working and tracking tasks in a user-friendly manner helps search engines to give priority and ranking to the keywords targeted on that particular page.

Keyword Research, On-Page Optimization, Building High-Quality Links and delivering a great user experience are all examples of best practice White Hat SEO.

Ever wondered what exactly white hat SEO techniques are? or Why SEO techniques matter? How to do white hat SEO? If yes, we’ve got the answers you are looking for. So, let’s get started.

Following white hat SEO strategies improves and maintains the website’s visibility and high authority for a longer period.

What are White Hat SEO Techniques?

As said earlier, white hat SEO techniques are ethical strategies focused on enhancing user experience. Google has declared “Quality guidelines” for webmasters so that they thoroughly optimize their websites for the target audience and get better visibility. Besides, Google also releases algorithm updates to filter search results to make them helpful for users.

White hat SEO techniques work following Google’s algorithm and are essential for the success of an SEO campaign. The most important techniques white hat SEO experts use include:
- Use of relevant and descriptive keywords
- In-depth keyword analysis and keyword research
- Keyword-rich and relevant meta tags
- High-quality backlinks from relevant websites
- Use of appropriate link building practices that include valuable and user-centric content
- Well-optimized, faster, and mobile-friendly web pages
- Fast page loading times and responsiveness
- Well-structured and easy to navigate for users
Is White Hat SEO Always the Best Choice?

White hat SEO techniques make a website easily accessible and valuable for users and search engines, resulting in higher ranking and high traffic. Following white hat SEO improve and maintains the website’s visibility and high authority for a longer period.

On the other hand, black hat SEO or improper website optimization sustain for a limited period and even result in penalties. White hat SEO requires ethical optimization techniques, strategies, and patience to deliver expected results. White hat SEO is definitely the best option for webmasters to get their website ranked on the top pages of search results without risks of temporary or lifetime penalty.

4 Ways to Optimize Your Site with White Hat SEO

Now you are well aware that implementing white hat SEO allows Google to get maximum information about your website and quickly index it to its database. Furthermore, white hat SEO helps to make your site appear on the top page of search results..

But what are the most effective ways to optimize white hat SEO in your website? Let’s find out!
- Create high-quality and SEO-friendly content for the website to help visitors find the required information easily. Focus on using relevant keywords to use on each page of your website. Write keyword-rich meta tags to help search engines and users find and utilize them.
- Optimize your website speed and ensure it works faster on handheld devices. Add and optimize images and other media.
- Add and verify sitemaps and robots.txt file in the Google search console to allow Google’s bots to crawl your website systematically.
- Get backlinks from related sites with high authority for better organic ranking, fast indexing, and referral traffic.
White Hat SEO Services Includes

SEO specialists keep with the latest guidelines and techniques of white hat SEO. Thus, site owners require their assistance to successfully implement white SEO to improve ranking and traffic. Professional digital marketing companies offer white hat SEO services that include:
- Competitor Analysis
- On-site SEO audit & implementation
- Keyword research
- Content audit
- On-page audit & implementation
- White Hat Link Building Practice
- Guest Blogging
- Local Citations
Conclusion

On the whole, white hat SEO techniques are all about improving a website’s ranking on searching but without violating Google-approved guidelines. On the other, black hat SEO includes unethical techniques that can lead your website to disappear from the search results.

Thus, white hat SEO techniques are strongly recommended to site owners and SEO professionals. Achieve a higher ranking in Google SERPs with our white hat SEO services.

Are you looking for white hat seo company ? Look no further MoreYeahs has a professional SEO team and industry-leading competence in executing white hat SEO to help businesses succeed online.
December 1, 2021
What Is Microsoft Azure Used for [2021]

Microsoft Azure allows users to utilize Microsoft’s cloud services and resources to store and manage data. Additionally, It supports many programming languages, such as Java, C#, and Node Js.

What is Microsoft Azure Used for?

Companies and enterprises across the globe use Microsoft Azure for computing, networking, IoT, artificial intelligence, storage, integration, security, developer tools, DevOps, web services, and other machine learning.

Azure users can not just develop, test, and host web applications to keep them running without interruptions. They get a data storage facility, can create virtual machines, integrate virtual devices and directories, collect and save metrics,

Is Microsoft Azure Free?

The best thing about Microsoft Azure is that it’s free to start and utilizes a pay-per-use model. Simply put, users only pay for the required services.

Users get free access to multiple products— Linux Virtual Machines, Windows Virtual Machines, Managed Disks, Media Services-Encoding, Load Balancer, Blob storage, File Storage, SQL Database, VPN Gateway, Azure Database for PostgreSQL, and many more.

How Many Customers Does Azure Have?

More than 94% of Fortune 500 hundred companies employ Microsoft Azure to meet their cloud computing requirements. Microsoft Azure doesn’t reveal the number of current customers. But as per Microsoft’s 2020 Q2 report, Azure revenue growth is on the rise, and enterprise adoption was up 3% to 55% in a year.

Why Microsoft Azure?

Azure is the ultimate solution that offers advanced site recovery, unmatched flexibilities, and built-in integration to perform backup and disaster recovery seamlessly.

Azure users can host and build adaptive web and mobile apps to accelerate business operations, leverage Active Directory integration and IoT industry solutions.

If you are also looking for a reliable and efficient cloud computing solution for your business, you can get a free trial and use Azure services.

Moreover, you can connect with our Microsoft Azure Cloud Consulting Services to know more about Microsoft Azure and plan Azure implementation for your business needs.

We create innovative and business-oriented Azure solutions for businesses and enterprises to help them optimize and streamline operations.

November 29, 2021
Advantages of Using Power Apps for Your Business

Top Benefits of Power Apps

Users can build three different types of Power Apps, including Canvas Apps, Model-Driven Apps, and portals (websites). Apps created using Power Apps run smoothly on both mobile devices and browsers.

The best thing about Power Apps that distinguishes it from other solutions is its ease of use. Not only developers but also non-technical users can create custom apps. Besides that, integrating Power Apps in your business can provide some unique advantages to your business, such as:

1. Build Custom Apps for Multiple Devices

Developers and non-technical users can design and build responsive business apps using Power Apps’s drag-and-drop designer. There’s no need to learn to program or get training in order to use Power Apps for building apps. Power Apps users can build innovative apps for specific needs, such as tracking, sales management, inspection, etc.

2. Better Accessibility and Data Integration

Power Apps is accessible for users who have Microsoft 365 subscriptions—there’s no need to pay for it separately. Users can build different types of applications for businesses but can also integrate them into multiple platforms. Apps built using Power Apps can transform and automate complicated business processes. Power Apps provides access to commercial data to businesses that employ Microsoft’s Common Data Service (CDS).

3. Enhanced Control and Security

Power Apps’s integration with your company gives you total control over the application. Users can manage permits and data, see control options, and control apps through the administration center. Furthermore, applications built using Power Apps are automatically connected to active directory domain service (ADDS). Microsoft’s active directory domain service (ADDS) authenticates and applies security policies to users and devices.

4. Cost-Effectiveness

Unlike the conventional app development approach, building apps through Microsoft Power Apps is less time-consuming and more cost-effective. Taking Power Apps’s low price, low-code approach, and minimum development time into account, we can say it’s easy to cut down the overall cost of app development.

Besides ease of custom app development, higher security, and cost-effectiveness, Microsoft Power Apps can offer valuable solutions to address and solve unique business challenges. Microsoft Power Apps outshines its alternative in many ways. Employees of a company can build business apps for any business scenario and needs using Power Apps.

If you’re interested in integrating Power Apps into your business, get in touch with us now to get started. As a Microsoft Silver Partner, MoreYeahs offer power apps consulting services to help companies and businesses harness the maximum potential of Power Apps and build custom business apps. Our professionals can implement Power Apps into your business as well as help you accelerate and complete app development projects.

November 15, 2021
How Does SharePoint Work with OneDrive?

However, most SharePoint users who require a consistent experience for file sharing and security may need to utilize OneDrive. It facilitates seamless file experience across various devices, including mobile, web, and desktop.

Ever thought about how does SharePoint work with one drive? Let’s find it out!

SharePoint users can store files in SharePoint online or can integrate OneDrive. Both SharePoint and OneDrive offer PowerPoint, Excel, Word, and OneNote to work with office files. However, OneDrive is suitable for organizations/users that need personal storage.

With OneDrive, every representative of an organization receives 1TB of storage for storing files that are personal and not meant to share. OneDrive users can store, find, edit, and sync documents. Moreover, share documents with specific people.

How to Sync SharePoint with OneDrive?

Microsoft SharePoint and OneDrive integration is a straightforward process. However, to sync SharePoint to OneDrive, users must know that old hyperlinks to documents won’t work after moving a file from one drive to SharePoint. We recommend users send updated links to others users to lead them to the new version of files.

The second most important thing to consider is always to inform and redirect other users to the new OneDrive document if you copy any file from Microsoft OneDrive to SharePoint.

It will ensure other users access and make edits in the correct file. Users can copy or move files from Microsoft OneDrive to SharePoint in simple steps; firstly, they can select files or folders and then choose the option “Copy to” and choose a destination where they want to copy/move files. Once you complete selecting the location, click on “Copy here.”

As you can see, copying or moving files to SharePoint is an expeditious process. Nevertheless, it can be a long process for some users to get this done, depending on the quantity and sizes of the files.

Wrap Up

To sum it up, we can conclude SharePoint and OneDrive work seamlessly when integrated well. The combination of both solutions will be the most suitable for document-related operations. Still, for most users, SharePoint and OneDrive seem to overlap at first glance. But, both solutions are built specifically to perform certain tasks for businesses. An organization or individual SharePoint users must evaluate their requirements when determining whether to choose SharePoint or OneDrive. We hope you’ve got an idea of how does SharePoint work with one drive.

If you’re facing difficulties using Sharepoint and OneDrive together, get in touch with our SharePoint consulting team to optimize both solutions as per your business needs. Also, if you have any questions about using SharePoint for your business, feel free to reach out to us.

November 11, 2021
Does POWER BI Work with On-Prem Deployment?
Furthermore, It uses a three-tier architecture same as SQL Server Reporting Services. You can host key performance indicators (KPIs), mobile reports, and paginated reports.

Microsoft’s flagship BI software, Power BI, is the accumulation of reporting, data visualization, business intelligence (BI) apps, and services. It delivers exceptional publication and distribution capabilities which distinguishes it from other software. Power BI helps businesses visualize data to get actionable insights and make informed decisions.

POWER BI On-Premise Deployment

Power BI Report Server is a standalone product and an on-premise version of the Power BI Desktop that allows hosting Power BI reports. Power BI on-premises denominated as Power BI Report Server. It is an on-premises report server and hosts Power BI Reports on an on-premises report server. Furthermore, It uses a three-tier architecture same as SQL Server Reporting Services. You can host key performance indicators (KPIs), mobile reports, and paginated reports.
First, create reports in Power BI Desktop or Pro, and viewers can access those reports on a mobile device or web browser using Report Server. Power BI is a suitable choice for organizations that have restrictions on cloud usage. Deploying Power BI is essential to fulfilling the rising demand for on-premise data and reporting solutions.

What are the benefits of using Power BI Report Server?

The Power BI Report Server offers the functionality found in the Power BI Service. You can consider Power BI Report Server as a superset of SSRS.

Host Power BI Reports On-Premise

Power BI Report Server allows sharing and collaborating reports. The software comes with functionalities that enable users to deploy mobile reports (.rsmobile), KPIs, and paginated reports (.rdl) to the server. In addition, you can easily migrate/upgrade the current report server database to Power BI Report Server. Organizations that wish to save their data and reports on their own servers can benefit from Power BI Report Server.

Custom Visuals

You can utilize Custom Visuals with Power BI Report Server. However, there is a limitation to knowing. Make sure you use supported custom visual API to build custom visuals. Otherwise, it won’t work.

Export to CSV

If you want to check accurate numbers, then export report data into a CSV file.

Power BI Mobile App to Instantly View Report

Users can connect to Power BI Report Server through the Power BI mobile app. Power BI mobile currently supports Android, iOS, and Windows mobile platforms.

What Are the Limitations of the Power BI Report Server?

Despite all these features, Power BI has some limitations you need to be aware of before deployment. For instance, Power BI Report Server can only host Power BI reports. It does not support Power Bi Desktop preview features and only supports two data sources—Tabular and Multidimensional models.

How to Acquire Power BI Report Server?

You can’t purchase Power BI Report Server as a standalone product. The preferred way is purchasing Power BI Premium capacity in the Power BI Service. Businesses can obtain Power BI Report Server either by buying a Power BI Premium subscription or through active SQL Server Enterprise Software Assurance (SA).

POWER BI Premium Subscription

Organizations that require both cloud and on-premises BI architecture can acquire Power BI Report Server through subscription. The product is included with Power BI Premium capacity within the Power BI Service. Premium capacity is often viewed as an “add-on” to purchasing a plan.

Pricing

Power BI Pro

Per User/month: $9.99

Power BI Premium

Per User/month: $20

Per Capacity/Month: $4,995
1. SQL Server Enterprise with Software Assurance
It is included with the purchase of SQL Server Enterprise with active Software Assurance (SA). It is currently the ONLY way on-premises customers can obtain Power BI Report Server.

Enterprise Cost:

7800$/Month

+

Power Bi Pro: 20$/User/Month

Conclusion

Altogether, Power BI Report Server offers all essential features to resolve critical issues. If you have any questions about Power BI Report Server or are interested in learning more, connect with us. Our team will answer your queries and help you pick the best solution that meets your business needs.
May 15, 2021
Why India is a preferred outsourcing location for call center?

Following are few reasons why international organizations prefers India for outsourcing:

1. Educated and great number of professionals: As we all know man-power has never been an issue for India. India’s large and well-educated workforce has been one of India’s main advantages over other countries. Very surprisingly very few people in India knows that after USA India has the largest English Speaking population in this world. We can proudly say this that India has largest well-educated workforce and will continue to have this.

2. Time-Zone: If we pay deep attention to the India’s time-zone, we can see that India has 12 hours of difference which enables global organizations to provide 24*7*356 days’ services to their customers. By taking advantage of time-zone many companies in USA and UK are able to provide round-the-clock customer support with excellent skillful call centre representatives.

3. Effective cost: In India Man-power costs lower in than many countries and that plays a major role. When it outsources the call center, the company only pays for the time employees spend on the phone. With the low cost of manpower available in India, Indian call centers have been able to provide high-quality call center outsourcing services on a 24x7x365 days basis, at a cost which is 50% less than in the U.S or U.K.

There are many more points that be considered but above three can be treated as the key points which a global organization always look for. Above three criteria can be fulfilled easily by choosing India as the outsourcing location.

September 3, 2020
Do You Know When Did the Call Center Start in India?
Call Centers In India

In the early 90s, Indian call center emerged with promising opportunities. It was the time when the US, UK, and Australian companies outsourced their business in India. These businesses benefited in India just because of low labor costs, a large English-speaking population, and a workforce ready to work 24/7.

If we observe call center in India, we will find that the majority of employees are the age of thirty, unmarried, and college students. People, irrespective of gender, find it convenient to work across different time zones, such as the US, UK, and Australia. Overall, working in an Indian call center is considered a fast way to become financially stable as it is the highest-paying industry.

Major Call Center Cities in India

Call center in India are flourishing due to an affordable and hardworking workforce. India is a well-liked and beneficial country for outsourcing a variety of commercial activities due to its robust IT infrastructures, easily available communication, and sizable working population. Furthermore, the Indian government actively supports global businesses, particularly in the customer service and business process outsourcing (BPO) sectors.

The key hubs for BPOs and Indian call center are located in major cities such as Bangalore, Delhi, Mumbai, Chennai, Pune, and Hyderabad. These cities are known for their thriving business environments and skilled workforce, making them ideal locations for outsourcing operations.

Evolution Of Call Centers

The idea behind call center outsourcing in India was centered around selling and handling customer queries with a more comprehensive approach. These centers are now known as “Contact Centers” and their staff members are accessible across multiple platforms to swiftly address customer concerns. By integrating cutting-edge technologies, businesses can not only improve their operational efficiency but also boost their standing in the marketplace.

Qualification Required For BPOs

As we know call center is a place where anyone can earn a handsome amount to fulfill their dreams. Most 10+2 graduates find BPOs to start their career with because holding a graduation degree enables them to voice processes. However, good command of the language, excellent communication skills, and strong typing abilities are required in this industry. The promotions and incentives are based on individual performance within a short period. BPOs can be found in healthcare, education, business management, manufacturing, and technology industries. Numerous career opportunities are available in BPOs, as they depend on various job sectors.

These are some career opportunities in call centers in India:
- Customer Care Specialist
- Customer Service Representative
- Call Center Supervisor
- Customer Success Manager
- Call Center Representative
Conclusion

The call center in India is a profitable industry and significantly contributes to the economy. Since the early 90s, India has been considered the most suitable center for BPOs. Factors like cheap and graduate resources, IT infrastructure, and time zone advantage make India profitable. Many graduates find this industry promising to start their career with. Tier 1 cities in India like Bangalore, Delhi, and Mumbai continue to thrive as key locations for these services.

FAQs

Why are call center processes outsourced to India?
Low labor costs, a large English-speaking population, and a workforce ready to work 24/7.

There are several reasons why call centers in India are growing:
- Advanced IT infrastructure
- Majority of English- Speaking people
- Affordable labor
- Government support
- Time zone advantage
Are BPO and outsourcing the same?
Certainly, BPO and outsourcing are not the same; BPO refers to contracting out non-primary activities such as customer services, HR, accounting, etc. while business operations and functions are involved in Outsourcing.
What is BPO vs call center?
BPO is an umbrella in which various business processes are involved but the call center is specifically dedicated to handling customer interactions over the phone, email, or chat to support the queries of the client.
August 10, 2020
The after lockdown guidelines

Maintain Hygiene –

Don’t be lenient about hygiene practices if you are going out do not touch walls, rails of staircases, or lift buttons (Use a key or your elbow to press the button)

Wash your hands every 1 hour at least, and do not touch your face.

Protection kit –

Prepare a protection kit for yourself before going out which includes a mask, hand sanitiser, gloves if possible.
While you are outside use sanitiser every once in a while and avoid public transport.

Digital is the key –

Use digital wallets for monetary transactions to avoid touching currency notes.

For workplaces, if you have not adopted the digital documentation process this is high time, to use digital signatures for authorization purposes, and circulate important documents via scan copies.

This is the first part of our guideline series, we hope these can help our fellow citizens to stay safe and healthy.

May 29, 2020
Integrate Katalon with Azure DevOps
You need to have Katalon Studio version 7.0.0 or later to use the Azure DevOps extension.

This extension is NOT available for Linux.

Prerequisites
- Must have a Trial or Valid License (Always use your business email for trial Account).
- You must have an Azure DevOps Service Account with the required permissions.
- Installation of Katalon for Azure DevOps extension.
- Katalon Studio command for console mode execution.
- The command will invoke Katalon Studio Tests task for execution so a Katalon build is needed for each execution.
So, let’s begin, please follow the below steps.

Step 1 –
- I am assuming you have signup on the Katalon Portal with your business account and downloaded the latest Katalon Studio.
  
  In my case, I am using a trial license and Katalon Studio 7.3.1 to integrate Katalon with Azure DevOps. You can use a trial license which will provide access to all the features for a limited time period.
Step 2 –
- Install Katalon for Azure DevOps extension. Once you have installed the extension, you will need to configure to execute the Katalon Studio Tests task to complete the integration.
Step 3 –
- If you already have a repo for the Katalon project on Git or Azure, then go to step 4, otherwise follow the below steps.
  
  In Azure DevOps, I have created a separate Project for demo purposes. Inside that project, I have created a repository by importing a sample Webservice project from Katalon Git Repositories. You can use your own custom Katalon Project.
  
  You can also create an empty repository on Azure and make a clone on your local machine. After that put your katalon project in that folder and commit those changes.
Step 4 –

Regarding the Command Arguments, you can generate them from your Katalon Studio.

Click on Build CMD icon in Katalon Studio Tool. Click on the Browse button and select your Test Suit. Click on the Generate Command button.

Note: Please leave out any irrelevant arguments such as -runmode, -apiKeyOnPremises, etc.

Step 5 –

Now go to Pipeline in Azure DevOps, and then click Add to add the Katalon Task.
- If you are using Classic Editor to create a pipeline without YAML then you will get a screen like this. Click on the Add button after searching for Katalon.
Once you have added the task, you will need to define the version of Katalon Studio and the command arguments.

You can give your project path as given below by adding the relative path of your .prj file to D:a1s.

If you are using the Yaml option to create an azure pipeline. Search for Katalon and click on Task.

Now define the version of your Katalon Studio and Command Argument and click on Add button.

Step 6 –

Now Save the pipeline and run it manually.

I hope this blog post helped you to solve the problem. If you’re still experiencing the same or other issues, consider contacting our Microsoft Azure Managed Services. We have a team of certified developers who can quickly help you fix all kinds of Azure-related issues.

In the next blog post, I’ll write down about Reporting in Azure DevOps using Katalon.
May 13, 2020